Medicover is the first healthcare institution in Poland to implement the electronic signature. It has partnered with Autenti for this purpose. Initially, the tool will be used to sign contracts with medical service providers.
The Medical Service Providers Department works with over 2,700 medical providers. We have a dispersed organisational structure in order to be closer and reach our partners faster. Concluding contracts with medical service providers in the traditional way was time consuming. Sending documents generated significant costs, not ensuring that they would be delivered on time. It also happened that our documents did not reach the providers because of problems with traditional postal services. In addition, the previous process involved staff on both sides, including to collect and sort documents, scan signed contracts, send them back, and so on, and so forth. Being able to sign documents online ensures faster access to medical services for patients, and builds a positive image of our company as one that is reliable and, what is important today, innovative,
says Karolina Akusz, Deputy Director of Medical Service Providers at Medicover.
The Autenti team is constantly monitoring Medicover’s experiences and processes. We have implemented a specific solution for our Partner, but our cooperation does not end there. We work alongside Medicover employees to develop e-signature services both in the Purchasing Department, as well as in other areas of business. We work together to develop solutions that make the signing process more efficient. Some of them will be ready for use in the near future, which makes us very happy and shows what kind of mature organisation we are dealing with here. Being able to sign contracts with an e-signature is a much needed solution in healthcare, in particular when working with contractors or employees scattered throughout the country. We are pleased that Medicover was the first to trust Autenti on such a difficult, extremely competitive market,
says Tomasz Plata, CMO and co-founder of Autenti.
I am convinced that the e-signature feature will be very successful and facilitate the work of our employees and medical partners, as well as significantly shorten the time needed to finalise the process of introducing changes to existing contracts. We look forward to the next stage of our cooperation with Autenti,
adds Karolina Akusz.
Specjalista ds. Komunikacji i PR Healthcare Services, Medicover